AI phone receptionist
Answers every call in a natural voice, takes details, books jobs and passes on urgent ones.
Example: a tradie gets a text with the caller's name, job and suburb while still on site.
SCM Business Automation · Sunshine Coast
Missed a call, missed a job.
Our AI receptionist answers every call while you're on the tools and texts you the details.
No obligation. A real person from SCM reviews every request and gets back to you to arrange a time.
Locally owned on the Sunshine Coast
Publisher of the Hinterland Times community magazine
Print, design, digital & social under one roof
You approve before anything goes live
Problems we solve
Sound familiar?
Most small businesses don't need "more tech". They need a few everyday problems to go away.
01
"We miss calls while we're working."
Every unanswered call can be a job that goes to a competitor.
02
"Enquiries sit unanswered for days."
Leads go cold when nobody replies quickly, especially after hours.
03
"We retype the same info everywhere."
Bookings, invoices and spreadsheets that don't talk to each other.
04
"Marketing takes time we don't have."
Ads and social posts get put off, and it's hard to tell what's working.
Beyond the phones
Then automate the rest
Once your calls are covered, we can take more busywork off your plate. Start with one, add more as you grow.
AI website chat
Answers questions from your own information at any hour and captures enquiries.
Example: a café handles "are you dog friendly?" and function bookings at 10 pm.
Websites & landing pages
Fast, mobile-first pages designed to turn visitors into enquiries.
Example: a one-page seasonal offer with built-in lead capture.
Custom apps & portals
Simple tools for customers or staff: portals, quote calculators, job trackers.
Example: clients log in to see bookings and documents in one place.
Business automation
Connect the tools you already use and stop doing the same admin twice.
Example: a new booking updates your calendar and CRM and sends a reminder.
AI ad creation AdProof
Drafts Facebook and Instagram ads from your photos and offer. You approve before anything runs.
Example: five ad variations from one photo and a sentence.
Marketing dashboard SCM Hub
Print, social and digital results in one plain-English view.
Example: see which ads drove calls this month.
Emerging AI
We test new tools, like AI video for social ads, and only offer them once they're reliable.
Example: ask what's possible for your business today.
How it works
From problem to working solution in three steps
- 1
Tell us the problem
Chat with our AI Advisor or send a quick message in your own words. No tech knowledge needed.
- 2
Get a clear plan & quote
Our team reviews it and recommends the simplest solution that fits, with pricing up front.
- 3
We build, test & support it
We set it up, test it with you, and keep it running and improving.
See it in action
What your customers experience
Illustrative examples of how an AI receptionist and website chat handle everyday enquiries.
AI Business Advisor
Describe your problem. Get practical options.
Our advisor asks a few smart questions about your business, suggests solutions that fit, and passes a summary to our team, so your first conversation with us starts in the right place.
- Plain English, no jargon
- Honest about what will and won't help
- Your details are only shared with SCM, with your consent
SCM AI Advisor Online · usually replies in seconds
G'day! I'm SCM's AI Business Advisor. What does your business do, and what's the main thing you'd like to fix or improve?
AI can make mistakes. SCM confirms everything with you. Ready to send?
FAQ
Common questions
How much does it cost?
We look at what you need and send a clear quote before we start anything.
How quickly can it be set up?
We'll give you a realistic idea of timing once we understand your needs.
Will the AI sound robotic or get things wrong?
We set it up with your own business details so it feels natural. A person stays involved for anything important.
Do I need to change my website or phone number?
Usually not. Most solutions work with the website, phone and tools you already have.
What happens to my information?
We keep your details secure and use them only to handle your enquiry. You can ask us to delete them at any time.
Is the AI Advisor a real person?
No, it's an AI that helps you explain the problem. A real person from our team reviews every enquiry and follows up.
Get in touch
Prefer a quick message?
Tell us what you'd like help with and we'll get back to you.
How many jobs are going to voicemail?
A quick, no-obligation chat about your calls and what an AI receptionist could catch.