SCM Business Automation · Sunshine Coast

Missed a call, missed a job.

An AI receptionist takes the details when you can't pick up, then sends you a summary by SMS and email.

  • Calls it handles. Enquiries you miss or forward, including after hours. It does not pick up every call, and it does not add jobs to your calendar.
  • What it collects. Name, number, what they need, suburb, and whether it sounds urgent.
  • How you get the enquiry. A summary by SMS and email. Urgent is a flag in that summary. SMS goes out only once alerts are turned on for your receptionist.
  • What you do next. Read the summary and call them back. Nothing is booked into a jobs system for you.
  • What setup involves. After you pay, we build it from your website and notes, test it with you, then activate it. It is not live at payment. You usually keep your number. Forwarding differs by carrier.

See full details ↗

The AI Advisor is optional if you want to talk it through first. You can choose a plan without it. Questions: hello@sunnycoastmedia.com.au

Locally owned on the Sunshine Coast
Publisher of the Hinterland Times community magazine
Print, design, digital & social under one roof
You approve before anything goes live

Problems we solve

Sound familiar?

Most small businesses don't need "more tech". They need a few everyday problems to go away.

01

"We miss calls while we're working."

Every unanswered call can be a job that goes to a competitor.

02

"Enquiries sit unanswered for days."

Leads go cold when nobody replies quickly, especially after hours.

03

"We retype the same info everywhere."

Bookings, invoices and spreadsheets that don't talk to each other.

04

"Marketing takes time we don't have."

Ads and social posts get put off, and it's hard to tell what's working.

Beyond the phones

Then automate the rest

Once your calls are covered, we can take more busywork off your plate. These are separate from the receptionist plans above. Ask us about any of them.

AI phone receptionist, see plans

Takes details on calls you forward to it and sends you a summary. Urgent calls are flagged in that summary once SMS alerts are on. It does not add jobs to your calendar.

Example: a tradie gets a text with the caller's name, job and suburb while still on site.

AI website chat, ask about this

Answers questions from your own information at any hour and captures enquiries.

Example: a café handles "are you dog friendly?" and function bookings at 10 pm.

Custom apps & portals, ask about this

Simple tools for customers or staff: portals, quote calculators, job trackers.

Example: clients log in to see bookings and documents in one place.

Business automation, ask about this

Connect the tools you already use and stop doing the same admin twice.

Example: a new booking updates your calendar and CRM and sends a reminder.

AI ad creation AdProof, ask about this

Drafts Facebook and Instagram ads from your photos and offer. You approve before anything runs.

Example: five ad variations from one photo and a sentence.

Emerging AI, ask about this

We test new tools, like AI video for social ads, and only offer them once they're reliable.

Example: ask what's possible for your business today.

How it works

Choose a plan, then we set it up

  1. 1

    Choose Starter or Busy

    Prices are fixed on this page. Starter is $148 today, then $49/month. Busy is $178 today, then $79/month. Asking a question first is optional.

  2. 2

    Pay setup and the first month

    That is the $148 or $178 today, in AUD including GST. The monthly plan does not bill again until we activate your receptionist.

  3. 3

    We set up, test, then activate

    You share how calls should be handled. We build the receptionist, test it with you, and only then activate it. It is not live when you pay.

See it in action

What your customers experience

Illustrative examples of how an AI receptionist and website chat handle everyday enquiries.

AI Business Advisor

Describe your problem. Get practical options.

Our advisor asks a few smart questions about your business, suggests solutions that fit, and passes a summary to our team, so your first conversation with us starts in the right place.

  • Plain English, no jargon
  • Honest about what will and won't help
  • Your details are only shared with SCM, with your consent
SCM AI Advisor Online · usually replies in seconds
G'day! I'm SCM's AI Business Advisor. What does your business do, and what's the main thing you'd like to fix or improve?

AI can make mistakes. SCM confirms everything with you. Ready to send?

FAQ

Common questions

How much does it cost?

Starter is $148 today, then $49/month for 50 call minutes. Busy is $178 today, then $79/month for 150 call minutes. $99 of today's total is the one-off setup. All prices are in AUD, including GST. Extra minutes are $0.40. If you're trending over your included minutes, we'll contact you. Overage is not billed automatically. Monthly billing starts when we activate your receptionist, after setup and testing.

How quickly can it be set up?

After you pay and send your details, we build the receptionist and test it with you before it goes live. It is not switched on at payment. We'll agree the test with you. A fixed number of days is not published yet.

Will the AI sound robotic or get things wrong?

We set it up with your own business details so it feels natural. A person stays involved for anything important, and you approve it before it goes live.

Do I need to change my website or phone number?

You usually keep the phone number you already have, and you usually don't need a new website for the receptionist. Forwarding (when you don't answer, or after hours) is one option, and a separate number is another. Carriers set this up differently, including Telstra, Optus and Vodafone, and some plans charge for forwarding. We confirm what will work on your phone during setup. Every carrier does not behave the same way.

What happens to my information?

We keep your details secure and use them only to handle your enquiry. You can ask us to delete them at any time.

Is the AI Advisor a real person?

No, it's an AI that helps you explain the problem. A real person from our team reviews every enquiry and follows up.

Get in touch

Prefer a quick message?

Ask a question about the receptionist, or anything else you want help with. Or email hello@sunnycoastmedia.com.au.

How many jobs are going to voicemail?

Choose a plan, or ask a question. The receptionist is not live until we set it up and test it with you.

AI Advisor